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Day – 2nd (30th September, 2026, 2026) Wednesday
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Time
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Name of Topic
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Name of Faculty / Speaker
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10:00 AM to 10:15 AM
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Review of Day – 1st
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Sh. Amarjeet Singh Sodhi,
Project Coordinator, MGSIPA RC Patiala
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10:15 AM to 11:30 AM
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Positive attitude towards delivery of quality services and public grievance redressal
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Sh. Jagdeep Singh Sidhu,
HoD (ECE), Government Polytechnic College, Badbar (Barnala)
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11:30 AM to 11:45 AM
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Tea Break
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11:45 AM to 01:00 PM
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Integrity and good behavioural conduct towards citizens / services recipients
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Sh. Yash Paul Manvi,
Assistant Director (Retd.), Punjab School Education Department
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01:00 PM to 02:00 PM
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Lunch Break
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02:00 PM to
03:00 PM
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Visit to Sewa Kendras, Fard Kendras, Saanjh Kendras
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Sh. Amarjeet Singh Sodhi, Project Coordinator, MGSIPA Regional Centre Patiala
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03:00 PM to 03:15 PM
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Tea Break
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03:15 PM to 04:15 PM
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Punjab Right to Service Act :
The Punjab Transparency and Accountability in Delivery of Public Service Act, 2018
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Sh. Yash Paul Manvi,
Assistant Director (Retd.), Punjab School Education Department
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04:15 PM to 04:45 PM
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Group Discussion and Test
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Multiple Choice Questions (MCQs)
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Sh. Amarjeet Singh Sodhi, Project Coordinator, MGSIPA Regional Centre Patiala
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04:45 PM to
05.00 PM
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Feedback and Valediction
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Smt. Inderbir Kaur Mann, PCS, Regional Project Director, MGSIPA Regional Centre Patiala /
Sh. Amarjeet Singh Sodhi, Project Coordinator, MGSIPA Regional Centre Patiala
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