ATI : RCVP Noronha Academy of Administration & Management, Bhopal
Course : Training of Trainers (TOT) on SEVOTTAM
RCVPNoronha Academy of Administration & Management, Bhopal
Madhya Pradesh, Bhopal
Title of Course : Training of Trainers (TOT) on Sevottam
Duration : 23.09.2026 to 24.09.2026
Sponsoring Organization : Sevottam, DARPG GoI
Participants : Level 1& II Officers
Course coordinator : NidhiSakalle,Academy of Administration, Bhopal.
Time Table
|
Date |
Time |
Topics |
Facilitator/s |
|
23.09.2026 |
9.30 -10.00 |
Registration and Introduction and course briefing
|
Smt. NidhiSakalle Course Director |
|
10.00 – 10.55 |
Concepts of Sevottam Framework for Service Delivery |
Smt. NidhiSakalle |
|
|
11.05 -01.00 |
Good Governance and Citizen Centric Administration & e- Governance |
Dr Manoj kumar Jain Head ,Centre for HR and TechnologyaTAL Bihari Vajpayee , School of Good Governance and Policy Analysis
|
|
|
02.05-03.50 |
Madhya Pradesh Public Service Delivery Guarantee Act 2010 M.P. Public Service Delivery Guarantee Act 2010 – A Small Steps, Big Impact: Becoming change agents in Public Service Delivery
|
Mr. Shiv Mohan Soni 9752533396 |
|
|
04.05-05.00 |
Cyber Security |
Shri Hemraj singh Chouhan Cyber Expert |
|
|
24.09.2026 |
10.00 to 10.55 |
C.M. Helpline 181 Introduction and Background, Grievances, Appeals and Their Resolution |
Vishal Parasar Sr. Consultant CM Helpline |
|
11.05-12.00 |
C.M. Helpline -Introduction and Background, Grievances, Appeals and Their Resolution & CM Jansewa/ CM Jan kalyan Abhiyan |
Mr. Vishal Parasar |
|
|
12:00 to 01:00 |
CPGRAMS Integration of CPGRAMS and CM Helpline |
Mr.Vishal Parasar |
|
|
02.05-03.50 |
Direct Trainer Skills |
Dr.O.P.Dwivedi Master trainer DoPT GOI |
|
|
04.05-5.00 |
Behavioural Skills for Public Officials |
Smt. NidhiSakalle |
|
|
|
5 .00 to 5 .30 |
Valediction |
|
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