ATI : Haryana Institute of Public Administration (HIPA), Gurugram
Course : Good Governance, Public Service Delivery, Karamyogi Competencies, Behaviour Skills for GROs
One Day Training Programme on Good Governance, Public Service Delivery, Karamyogi Competencies, Behaviour Skills for GROs (CPGRAMS, CM’s Window, RTS Act, Haryana, etc.) for Newly Recruited Patwaris of Revenue & Disaster Management Development Department posted in the District of Jhajjar at HIPA, Gurugram
on 20.08.2026
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Time |
Topics |
Name of the Speaker |
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09.00-10.00 a.m. |
Registration |
HIPA |
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10.00-11.15 a.m. |
Good Governance and Citizen Centric Administration
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Sh.M.K.Midha,IAS (Retd.) Consultant, Sevottam Cell, HIPA,Ggm. |
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11.15-11.45 a.m. |
Tea Break |
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11.45-01.00 p.m. |
Public Grievances : Meaning, Causes, Challenges and SOP for speedy redressal thereof
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Sh. N.C.Wadhwa,IAS (Retd.) Former Vice Chancellor, Manav Rachna International University, Faridabad |
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01.00-02.00 p.m. |
Lunch Break |
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02.00-03.15 p.m.
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Sevottam Framework for Service Delivery
Karamyogi Competency Model for Public Officials
Ethics and Values in Administration |
Dr. Aarti Dudeja In-charge, Sevottam Cell, HIPA, Ggm.
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03.15-03.30 p.m. |
Tea Break |
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03.30-04.45 p.m. |
Sevottam Framework for Service Delivery
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Sh. Shiv Prasad Sharma, IAS(Retd.) Project Associate, Sevottam Cell, HIPA, Ggm.
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04.45-05.15 p.m. |
Question-Answer Sessions Valediction and Online Feed-Back |
Sh. M.K.Midha Sh. Shiv Prasad Sharma Dr. Aarti Dudeja |
Uploaded Photographs
