One Day Training Programme on Good Governance, Public Service Delivery, Karamyogi Competencies, Behaviour Skills for GROs (CPGRAMS, CM’s Window, RTS Act, Haryana, etc.) for the Principals and Officers of School Education Department, Nuh at HIPA, Gurugram on 18.06.2026
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Time |
Topics |
Name of the Speaker |
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09.00-10.00 a.m. |
Registration
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HIPA |
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10.00-11.15 a.m. |
Good Governance and Citizen Centric Administration
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Sh.M.K.Midha,IAS (Retd.) Consultant, Sevottam Cell, HIPA,Ggm. |
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11.15-11.45 a.m. |
Tea Break |
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11.45-01.100 p.m. |
Sevottam Framework for Service Delivery
Karamyogi Competency Model for Public Officials
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Dr. Aarti Dudeja In-charge, Sevottam Cell, HIPA, Ggm.
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01.00-02.00 p.m. |
Lunch Break |
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02.00-03.15 p.m. |
Sevottam Framework for Service Delivery
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Dr. Aarti Dudeja |
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03.15-03.30 p.m. |
Tea Break |
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03.30-04.45 p.m. |
Public Grievances : Meaning, Causes, Challenges and SOP for speedy redressal thereof
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Sh. N.C.Wadhwa,IAS (Retd.) Former Vice Chancellor, Manav Rachna International University, Faridabad |
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04.45-05.15 p.m. |
Question-Answer Sessions |
Sh. M.K.Midha Sh. Shiv Prasad Sharma Dr. Aarti Dudeja |