Administrative Training Institute

ATI :

Course Name :

Start Date :

End Date :

Proposed Participants :

Estimated Cost :

Course Content :

<table border="1" cellspacing="0" class="Table" style="border-collapse:collapse; border:solid windowtext 1.0pt; margin-left:13.95pt; width:673.3pt">
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			Draft Agenda of Training on “Sevottam Framework and Citizen-Centric Governance” on 24th- 25th Sep'2026 for Deputy Secretaries, Under Secretaries, Heads of Offices and Departmental Nodal Officers under Government of Arunachal Pradesh
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			#
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			Time
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			Session / Topic
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			Method
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			Resource Person
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			DAY 1 -24/09/2026
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			09:00-10:00 am
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			Registration
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			10:00–10:45 am
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			Inauguration Programme
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			Ceremonial;
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			ATI TEAM 
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			10:45–11:00 am
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			Tea Break
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			11:00–11:15 am
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			Pre-Test
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			<td colspan="2" style="background-color:white; width:432.35pt">
			Course Coordinator, ATI
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			1
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			11:15–12:00
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			Sevottam for Public Officials: From Karamcharis to Karmayogis
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			Motivational learning
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			Guest Resource Person
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			2
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			12:00–13:30
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			The Sevottam Framework: Three Components for Service Delivery
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			Instructor-led 
			(Curriculum 2.1, Page no.: 39-57)
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			Guest Resource Person
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			13:30–14:30 pm
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			<td colspan="3" style="background-color:white; width:20.0cm">
			Lunch Break
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			3
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			14:30–15:15
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			Citizen-Centric Administration in Practice
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			Role-play exercise (Curriculum 1.2 Page no.: 16, Activity)
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			Dr. Mizum Nyodu, Dy. Director, ATI 
			 
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			15:15–15:30 pm
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			<td colspan="3" style="background-color:white; width:20.0cm">
			Tea Break
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			4
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			15:30–17:00
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			Citizen-Centric Administration
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			Instructor-led

(Curriculum 1.2, Page no.: 15-23)
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			Guest Resource Person
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			DAY 2 -25/09/2026
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			1
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			10:00–11:30
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			Good Governance: Principles and the Indian Context
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			Instructor-led with real cases (Curriculum 1.1, Page no.: 03-13)
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			Shri Pramod Kumar Jain, IAS (Retd.), Commissioner, Administrative Reforms Commission
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			11:30-11:45 am
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			Tea Break
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			2
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			11:45-13:00
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			Public Service Ethics and Integrity in Administration
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			Case study— District Government Hospital (Curriculum 1.3, Page no.: 25-34)
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			Guest Resource Person
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			13:00–14:00 pm
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			<td colspan="3" style="background-color:white; width:20.0cm">
			Lunch Break
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			3
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			14:00–14:45
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			Group Discussion: Designing a Citizen-Centric Service (Hands-on)
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			Collaborative learning (Curriculum 1.2, Page no.: 20 & 23)
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			Shri. Bittu Kri APCS, Dy. Director, ATI
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			14:45–15:00
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			Tea Break
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			4
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			15:00–16:00
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			Post-Test, Practical Review and Feedback
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			Course Coordinator, ATI
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			16:00–17:00
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			Valediction
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			Certificates; feedback
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			ATI Team 
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</table>

Study Material-1 (pdf) :

Study Material-2 (pdf) :

Study Material-3 (pdf) :

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